Frequently Asked Questions

Get Paid in Bitcoin (GPIB) is an Australian platform that lets any worker receive a portion of their after-tax wages in Bitcoin automatically, every pay cycle. There's no exchange account to open, no charts to watch, and no manual purchases to make. You set it up once, and Bitcoin arrives in your wallet every payday.

You register with GPIB and complete a quick identity check. You then share the GPIB bank account details with your employer's payroll team — just like adding a second bank account. On payday, your employer transfers your nominated amount to GPIB. We convert it to Bitcoin at the live exchange rate, deduct our fee, and send the Bitcoin to your wallet. The whole process is automatic after the initial setup.

Any Australian resident who earns regular wages or a salary can use GPIB. You don't need to be a Bitcoin expert or have any previous experience with cryptocurrency. If you have a job and a bank account, you can use GPIB. Self-employed Australians and business owners can also use the service by setting up a regular bank transfer to GPIB from their own account.

No prior Bitcoin knowledge is required. GPIB is designed specifically for people who are new to Bitcoin. You don't need to understand how blockchain technology works, how to use an exchange, or how to manage private keys. We handle the technical side. If you want to learn more about Bitcoin, that's great — but it's not a requirement.

Yes, GPIB is currently available to Australian residents only. We are registered with AUSTRAC as a Digital Currency Exchange (DCE100576719-002) and operate under Australian law. We plan to expand to other countries in the future.

You can access GPIB through any web browser on your phone, tablet, or computer — no app download needed. The portal is fully mobile-responsive. We may release a dedicated app in the future.

Visit getpaidinbitcoin.com.au and click 'Get Started'. You'll create an account with your email address, then complete identity verification (required by Australian law). Once verified, you'll receive your GPIB bank account details to share with your employer. The whole process typically takes less than 15 minutes.

Creating your account takes about five minutes. Identity verification usually completes within one business day. After that, you simply share your GPIB bank details with your employer's payroll team. Depending on your employer's payroll cycle, your first Bitcoin wage could arrive within two weeks.

GPIB is registered with AUSTRAC as a Digital Currency Exchange. Under Australian law, all DCEs are required to verify the identity of their customers before providing services — this is called Know Your Customer (KYC). It protects you and helps prevent financial crime. Your information is handled securely and in accordance with Australian privacy law.

You'll need one or two forms of Australian government-issued ID — for example, a driver's licence, passport, or Medicare card. The verification process is completed online through our secure identity verification partner. Most applications are approved automatically within minutes.

Most identity verifications are completed automatically within a few minutes. In some cases it may take up to one business day if additional checks are needed. You'll receive an email as soon as your verification is complete.

KYC stands for Know Your Customer. It's a legal requirement for all Australian financial services businesses, including digital currency exchanges. GPIB is required by AUSTRAC to verify the identity of every customer before processing any transactions. This protects the integrity of the financial system and helps prevent money laundering and fraud.

Yes — but it's a simple conversation. Your employer just needs to add GPIB as an additional payment destination in their payroll system. It works exactly like adding a second bank account for a salary split. We provide a simple one-page instruction sheet you can hand to your payroll team.

Some employers are happy to split pay to multiple accounts; others prefer not to. If your employer won't participate in payroll splitting, you can still use GPIB by setting up a manual recurring bank transfer from your own account to GPIB on payday. Many of our members use this approach — it takes a couple of minutes to set up in your banking app.

Not on the payroll path. Nearly one in five Australians report that a bank has delayed or blocked a transfer to a crypto exchange, and several major banks apply monthly caps or 24-hour holds on those payments. When your employer splits your pay, none of that comes into it — your employer pays GPIB from payroll, and your own bank account never sends the payment, so there is no transfer of yours for a limit to apply to. If your employer won't split your pay and you set up the recurring transfer yourself instead, then it is an ordinary transfer from your account and your bank's usual limits and checks do apply to it.

Your employer's payroll team just needs to add GPIB as a second payment destination. They enter the GPIB BSB and account number, set the amount you've nominated, and label it with your unique payment reference. That's it — no special software, no new processes, no changes to your main pay.

GPIB works with any payroll system that supports multiple payment destinations — which includes most common platforms used in Australia such as Xero, MYOB, Employment Hero, KeyPay, and manual bank transfers. Because GPIB appears as a regular bank account to your employer, no special integration is needed.

After registering, you'll receive a unique GPIB BSB, account number, and payment reference from your portal. Your employer enters these details into their payroll system exactly as they would for any other bank account. The payment reference is important — it's how we match the deposit to your account.

Yes. If you're self-employed or run your own business, you can set up a recurring transfer from your business bank account to GPIB using your personal GPIB bank details. Many of our members use this approach. You can set the transfer to happen weekly, fortnightly, or monthly — whatever suits your income pattern.

If you change jobs, you'll need to provide your new employer with your GPIB bank details, just as you would with any bank account. Your GPIB account, Bitcoin balance, and wallet address stay exactly the same — nothing needs to change on the GPIB side.

No. Your employer only sees an outgoing bank transfer — the same as any other wage payment they make. They have no visibility into your GPIB account, your Bitcoin balance, or where your funds go after they arrive at GPIB.

We recommend a minimum of $10 per transaction, so the $1 fee stays a small share of each conversion. There is no maximum — you can nominate any amount up to your full wage if you want to.

GPIB charges $1 per transaction — each time a deposit from your pay is converted to Bitcoin. There are no monthly subscription fees, no withdrawal fees, and no fees to join. The fee is deducted from your deposit before the Bitcoin is purchased, and it is shown on every transaction in your portal.

No. The only cost is the conversion fee, which is shown clearly on every transaction in your portal. We don't charge joining fees, monthly fees, withdrawal fees, or inactivity fees. What you see is what you pay.

GPIB uses live market rates at the time your deposit is received and processed. We source rates from reputable exchanges. The rate applied to your transaction is shown in your portal history alongside the amount of Bitcoin received and the fee paid.

There is no GPIB fee to send Bitcoin to your personal wallet. However, the Bitcoin network itself charges a small transaction fee (called a 'miner fee' or 'network fee') on all transfers. This fee goes to Bitcoin miners, not to GPIB, and varies depending on how busy the network is. It is typically just a few dollars.

Bitcoin is a form of digital money with a fixed supply of 21 million coins — no government or central bank can create more. It was created in 2009 and runs on a decentralised network of computers around the world. Because the supply is capped and demand has grown steadily, Bitcoin has historically increased in value over time. Many people treat it as a long-term savings tool rather than a currency for daily spending.

The Australian dollar — like all government currencies — loses purchasing power over time due to inflation. Bitcoin has a fixed supply, which means it cannot be inflated away. By converting a small portion of your wages to Bitcoin each payday, you're building a savings position in an asset that has historically held and grown its value. You're not gambling — you're applying the oldest wealth-building principle (save consistently) to the hardest form of money ever created.

Bitcoin can be volatile in the short term — its price can rise and fall significantly over days or weeks. However, over every four-year period in its history, Bitcoin has been higher at the end than the start. GPIB is designed for long-term, consistent accumulation, not short-term trading. By converting a fixed dollar amount each payday regardless of price, you buy more Bitcoin when it's cheap and less when it's expensive — a strategy known as dollar-cost averaging. Most financial advisers suggest allocating only what you can afford to leave invested for several years.

Dollar-cost averaging means investing a fixed dollar amount at regular intervals, regardless of the asset's price. When the price is high, your fixed amount buys less. When the price is low, it buys more. Over time, this tends to smooth out volatility and reduce the impact of trying to 'time the market'. GPIB automates DCA into Bitcoin through your regular wage cycle, removing the need for any manual decisions.

Yes. Bitcoin is fully legal in Australia. The Australian Tax Office (ATO) treats Bitcoin as property for tax purposes. You can legally buy, sell, hold, and receive Bitcoin as income. GPIB is a registered Australian business operating under Australian law, regulated by AUSTRAC.

GPIB is Bitcoin-only. We don't support other cryptocurrencies because Bitcoin is unique: it has the longest track record, the largest network, a fixed supply, the most robust security, and the widest adoption. Other cryptocurrencies have different characteristics, different risk profiles, and different regulatory treatment. We focus on Bitcoin because we believe it is the most credible long-term store of value.

Yes. Get Paid in Bitcoin is registered with AUSTRAC as a Digital Currency Exchange (registration number DCE100576719-002). AUSTRAC is the Australian government agency responsible for regulating financial services businesses, including digital currency exchanges. This registration requires us to meet strict anti-money laundering and counter-terrorism financing standards.

AUSTRAC (Australian Transaction Reports and Analysis Centre) is the Australian government body responsible for detecting, deterring, and disrupting financial crime, including money laundering and terrorism financing. All digital currency exchanges operating in Australia are required to register with AUSTRAC, implement identity verification, and report certain transactions. GPIB is fully registered and compliant.

Yes. We take data security seriously. Your personal information is encrypted, stored securely, and handled in accordance with the Australian Privacy Act. We do not sell your data to third parties. Identity documents submitted for verification are processed by our secure, accredited identity verification partner and are not stored beyond what is legally required.

While your Bitcoin is with GPIB — either awaiting transfer to your wallet or held in a GPIB custodial wallet — it is stored securely. However, for maximum security and full ownership of your Bitcoin, we recommend setting up your own personal wallet and having GPIB send your Bitcoin there automatically. When Bitcoin is in your personal wallet, only you hold the keys.

If you use a personal wallet address with GPIB, your Bitcoin has already been sent to your own wallet and is completely in your control — nothing changes if GPIB ceases to operate. If you use a GPIB custodial wallet, we have obligations under Australian law to return customer funds. The safest approach is to use your own wallet. We encourage all members to do this.

A Bitcoin wallet is a piece of software that lets you store, send, and receive Bitcoin. Unlike a bank account, a Bitcoin wallet gives you direct ownership of your Bitcoin — no institution can freeze it or prevent you from using it. Popular wallets include hardware wallets (physical devices like Ledger or Trezor) and software wallets (apps like BlueWallet or Electrum). GPIB can send Bitcoin to any valid Bitcoin wallet address.

You don't need your own wallet to start — GPIB provides a custodial wallet option while you get set up. However, we strongly recommend getting your own personal wallet as soon as you're comfortable. Holding Bitcoin in your own wallet means you have full ownership and control. GPIB is a stepping stone, not a long-term storage solution.

A custodial wallet is one where a company (like GPIB) holds your Bitcoin on your behalf — similar to how a bank holds your cash. A non-custodial wallet is one where you hold your own private keys, meaning only you can access your Bitcoin. Non-custodial wallets give you full ownership but also full responsibility. The Bitcoin community phrase is 'not your keys, not your coins.'

Log into your GPIB portal and go to the Addresses section. You can add up to two personal Bitcoin wallet addresses. Once added, GPIB will automatically send your converted Bitcoin to those addresses on each pay cycle. Your address is verified when you add it.

Yes. A hardware wallet address is just a regular Bitcoin address — GPIB simply sends Bitcoin to whatever address you provide. Add the receiving address from your hardware wallet (e.g. Ledger or Trezor) to your GPIB portal, and your Bitcoin will be sent directly there each payday.

Yes. You can provide the Bitcoin deposit address from any exchange as your receiving address in GPIB. However, we recommend using a personal wallet rather than an exchange for long-term storage, as exchange wallets carry counterparty risk.

Yes. If your wallet supports it, you can give GPIB your wallet's extended public key (xpub, ypub or zpub) instead of a single address — this is sometimes called an HD (hierarchical deterministic) address. GPIB then creates a fresh receiving address from it each pay cycle, so you never reuse the same address and your payments are harder to link together. An extended public key can only create receiving addresses; it can't spend your Bitcoin, and your private keys never leave your wallet. It does let whoever holds it see the addresses in that wallet account, so only share it with services you trust. Add it under Addresses in your GPIB portal.

The remittance threshold is a minimum Bitcoin value (in AUD) that must accumulate before GPIB sends it to your personal wallet. For example, if you set a $50 threshold, GPIB will hold your Bitcoin until it reaches $50 worth, then send it all in one transaction. This reduces the number of on-chain transactions and the associated network fees. You can adjust this threshold in your portal settings.

Once GPIB receives your employer's bank transfer, your funds are typically converted and sent to your wallet on the same business day. Bitcoin transactions on the network usually confirm within an hour. The exact timing depends on your employer's payroll processing time and the Bitcoin network conditions.

Yes. You have full control. You can change the amount, pause your allocation, or stop it entirely at any time through your portal. Changes take effect from your next pay cycle. To change the amount deposited by your employer, you'll also need to update the amount in your employer's payroll system.

Yes. Each employer can be set up with the same GPIB bank account details. As long as you include your unique payment reference, GPIB will process deposits from multiple sources.

Contact us at [email protected] and we'll investigate. If an incorrect amount was deposited, we'll work with you and your employer to resolve it. We keep a full record of every transaction in your portal.

You can update your wallet address, notification preferences, and other settings directly in your portal. For changes to your legal name or contact details, please contact our support team at [email protected].

Yes. GPIB has a referral program. You can find your unique referral code and link in your portal under Profile. When someone signs up using your code and starts receiving Bitcoin wages, you earn a Bitcoin bonus for every pay cycle they complete. There's no limit on referrals.

Yes. The Australian Tax Office (ATO) treats Bitcoin received as wages as ordinary income, just like cash wages. The taxable amount is the AUD value of the Bitcoin at the time you receive it. GPIB provides transaction records in your portal to help with your tax return. We strongly recommend consulting a tax professional for advice specific to your situation.

When you dispose of Bitcoin — whether by selling it, spending it, or converting it — a Capital Gains Tax (CGT) event may occur. The gain or loss is calculated as the difference between the ATO's cost base (the value when you received it) and the proceeds at disposal. If you hold Bitcoin for more than 12 months, you may be eligible for the 50% CGT discount. A tax accountant familiar with cryptocurrency can help you manage this correctly.

Your GPIB portal contains a full transaction history including the date, AUD amount deposited, Bitcoin amount received, exchange rate, and fee for every transaction. You can download this history as a CSV file for use with your accountant or tax software. We do not currently provide a formal tax statement, but the information you need is all available in your portal.

Yes, it is completely legal. The ATO has published guidance on how cryptocurrency received as wages should be treated for tax purposes. GPIB operates as a Digital Currency Exchange registered with AUSTRAC, and the entire process complies with Australian law.

GPIB complies with all AUSTRAC reporting obligations, which include reporting certain types of transactions as required by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. Like banks, we are required to report suspicious matters and large cash transactions. Bitcoin transactions are not automatically reported to the ATO, but the ATO has data-sharing arrangements with digital currency exchanges and does receive information about Australian taxpayers.

Pay Bills with Bitcoin is a GPIB feature that lets members pay household bills using their Bitcoin balance. Instead of selling your Bitcoin to cash and paying a bill, GPIB converts your Bitcoin to AUD and pays the bill on your behalf. It's a way to put your Bitcoin stack to practical use without leaving the GPIB platform.

GPIB supports payment of most regular household bills including electricity, gas, water, phone, internet, and council rates. If you have a bill with a BSB and account number or a BPAY biller code, we can generally process it. Upload a copy of your bill in the portal and we'll take care of the rest.

Log into your portal and go to the Bills section. Upload a photo or PDF of your bill. GPIB reads the bill details, calculates the amount of Bitcoin required at the current exchange rate, deducts it from your balance, and makes the payment on your behalf. You'll receive a confirmation once the payment is processed.

A small fee applies to bill payments. This covers the cost of the Bitcoin-to-AUD conversion and the payment processing. The fee is shown clearly before you confirm the payment.

When you refer someone to GPIB using your unique referral code, you earn a Bitcoin bonus every time they receive a wage payment through GPIB. The bonus continues for as long as they remain an active GPIB member. There's no limit on how many people you can refer.

The referral bonus is a fixed amount of Bitcoin per qualifying wage transaction made by your referred member. The current bonus rate is shown in your portal under Profile. Bonus amounts may change over time.

Referral bonuses accumulate in your account and are paid out once they reach a minimum threshold. Payments are made in Bitcoin to your nominated wallet address. You can see your current referral balance in the portal.

Your unique referral code and shareable link are in your portal under Profile. You can customise your referral code to something memorable — for example, your name or a phrase. Share the link anywhere: social media, messaging apps, or email.

First, check your portal to confirm a deposit was received from your employer. If a deposit shows in your portal but Bitcoin hasn't reached your wallet, it may still be processing — allow one business day. If no deposit shows, check with your employer's payroll team that the payment was sent with the correct reference. If you're still stuck, contact us at [email protected].

If you added an incorrect wallet address and Bitcoin has already been sent to it, we cannot reverse the transaction — Bitcoin transactions are irreversible. If you notice the error before a payment is processed, contact us immediately at [email protected]. Always double-check your wallet address when adding it to your portal.

You can reach our support team by email at [email protected] or via the Contact page on our website. Our office is at 85A George Street, Launceston, Tasmania. We're available Monday to Friday, 9am to 5pm AEDT.

Yes. To close your account, contact our support team. Any remaining Bitcoin in a GPIB custodial wallet will be transferred to your nominated personal wallet before closure. Note that closing your account means all your transaction history will no longer be accessible, so download your records first if you need them for tax purposes.